Membership Cancellation

The Y does not have long-term or annual contracts with its members. Membership runs on a month-to-month basis with automatic monthly withdrawal of membership dues. Membership is not based on facility usage, so monthly membership dues will be withdrawn whether or not members use the facility.

To cancel your membership, you need to complete a cancellation form located at our Welcome Desks. The Y has a 30-day cancellation policy. This means that you will be billed for one more month of membership after you complete the cancellation form. Your membership remains valid during this time and you have full access to the Y facilities. Any member who moves out of town and forgets to cancel their membership must email their cancellation to Sara Glick at sglick@lancasterymca.org (City Center Branch), Alicia Campbell at acampbell@lancasterymca.org (Lampeter-Strasburg Branch) or Alyson Naranjo at anaranjo@lancasterymca.org (YMCA at New Holland Branch).  If you’d like to return to the Y within 3 months of your cancellation, you will not be charged the one-time investment fee again.

 

Membership Hold

You can place your membership on hold for up to three months for the following reasons: vacation, financial, medical, work or school. If your membership hold is due to medical reasons, a doctor’s note is needed. During this period you will not be charged membership dues. At the end of the three-month period, your membership will automatically become active and you will begin the normal billing cycles. To place your membership on hold, you need to complete a HOLD form at the Welcome Desk. If you wish to cancel your membership at any point during a membership hold, you will be billed for one more month and your membership will be valid during this period.

Additional Info: For all of your membership needs check out our website or stop by our Welcome Desk at either branch location.